A minimum of a total of 250 items is required for international orders.
The total of 250, or more, can be broken down any way you want. For example, you could order 50 Red Blank Glove Guards, 50 Yellow Blank Glove Guards, 1 Black "Give Safety A Hand" Glove Guard, 9 Black "Goal: Zero Hand Injuries" Utility Guards, and 140 Utility Bags of various types. As long as you order a minimum of 250 TOTAL items, you can mix and match items in any way you wish, and we will be happy to take your order.
Contact us through our Contact Form, or email us at email@example.com with the quantities of items you wish to purchase and the physical shipping address (no Postal Boxes). You can give us the information in the "Your Comments" area of the form.
Once we provide you with a firm quote for the items you are ordering and the shipping cost, a printed and signed (original signature) Purchase Order from your company must be sent to us (via mail, FedEx, UPS, DHL, or other physical means) and received by us before processing of the order can begin. Faxed or emailed Purchase Orders will not be accepted.
As soon as we receive your Purchase Order, we will prepare an Invoice and email it to you as a PDF attachment.
All payments must be made in United States Dollars (USD).
Overseas payments (in USD) must be paid by wire transfer directly from the customer's bank account into our bank account.
We will also email to you instructions for wiring the payment from your bank account to our secure bank account.
Payment must be for the exact amount of the transaction total as invoiced from Safe At Hand, LLC and only in USD.
Wire Transfer fees required by your bank must be paid directly by you to your bank before starting the transfer.
Your bank must make the exchange from your currency to USD before starting the transfer.
Shipping is quoted based on the exact delivery address provided by the customer and may change if too much time passes.
Overpayment or underpayment in any amount cannot and will not be accepted by our bank into our secure account, for any reason whatsoever.
Should an overpayment be made and inadvertently accepted into our account, no funds will be returned in any form.
Should an underpayment be made and inadvertently accepted into our account, the exact remaining funds must be sent via another Wire Transfer before shipment will be made, and no funds previously received will be returned in any form.
Safe At Hand is not responsible for, nor will it be held accountable for, and will not pay, any form of fee, including but not limited to any "Advance Fee," "Customs Fee," "Transfer Tax," "Value Added Tax," or "Performance Bond." The customer is thereby responsible for any and all fees which have not been invoiced by Safe At Hand.
Safe At Hand will not extend credit, grant COD privileges, or provide any other terms of payment other than as stated above.
To avoid any possibility of the appearance of, or the actual commission of, fraud, under no circumstances may funds be withdrawn or blocked
by the customer or his bank once the wire transfer has taken place.
All sales to overseas customers are final.
Once payment is received and verified, the order will be processed and shipped as quickly as possible.
Timely response to emails by all parties will keep the process moving without delays.
Sending us the Purchase Order will take a few days, depending upon the method you use.
Wire Transfers from overseas banks to the United States can take 2 to 3 business days to be received.
Custom imprints ship within 7 business days of receipt of the signed proof.
Providing a target date for reception of the items ordered will help us schedule the entire process with that date in mind.
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